VIKMO / TWO-YEAR CERAMIC COATING WARRANTY
Inspected. Assessed.
Protected.
Included with both 2-Stage Correction + Ceramic and Precision 3 + Ceramic.
For two years from original application, VIKMO provides free reapplication to affected surfaces where inspection confirms a coating defect or premature failure, including application faults. The conditions below apply. Paint correction is not included.
Terms for new bookings from 5 November 2026. Existing customer promises are not reduced.
Inspection and covered reapplication
We assess performance, condition, exposure and care, then explain our findings. Reduced beading alone does not establish failure. Approved reapplication includes coating materials, labour and coating-only preparation, including removal of failed coating where needed.
What this voluntary cover excludes
Paint correction, scratch or swirl removal, polishing to restore damaged paint, and paint or panel repairs are excluded. So are problems caused by off-road abrasion, branches, sand or mud, chips, accidents, abrasive washing, unsuitable chemicals or neglect. Off-road use itself does not void unrelated cover. Routine contamination is not coating failure; ordinary weather exposure alone is not grounds for refusal.
How to claim
Contact 0482 175 566 or vikmoauto@gmail.com within two years with your name and vehicle details for a free inspection. A timely request remains valid if the appointment is later. Work outside cover is quoted separately and needs your approval. Consumer-law remedies remain unaffected, including for faults or damage caused by our work.
Claim costs and contact details
VIKMO pays for approved reapplication as described above. Customers normally arrange travel to and from the workshop. Contact us before incurring other claim expenses to agree arrangements. To claim reasonable expenses recoverable under Australian Consumer Law, email your receipts; VIKMO will reimburse costs required by law.
Warranty provider: VIKMO Auto Detailing
Unit 8, 125 Rockingham Road, Hamilton Hill WA 6163
0482 175 566 | vikmoauto@gmail.com | vikmo.com.au
Your Australian Consumer Law rights
This voluntary warranty is additional to your legal rights, which may continue beyond two years.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
- to cancel your service contract with us; and
- to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to choose a refund or replacement for major failures with goods.
If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion.
You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
Looking after the finish
Follow the product-specific curing and care guidance provided at handover. Wash gently with clean equipment and suitable products, remove contamination safely and promptly, and avoid abrasive cleaning or leaving mineral-rich water to dry on the paint.
Read why exposure and maintenance affect coating durability.